FAQ

BRANDS:

Any brand made in the USA will probably be found in our warehouse!!

SIZES:

12×12, 13×13, 12×24, 20×20, 24×24, 18×36, 24×48, 30×60, 30×30 and wood tile 6×36, 9×36, 6×24, 8×48

Check master inventory list for full inventory.  The only inventory not on the master list would be the unique big tiles like 24×48, 30×30, 30×60.  You will need to call or visit for an update on this tile.

PRICE PER SQFT:

Starting at .49 sqft with the average being about .99sqft. Some super premium tile is $2+

Our prices are full boxes only and we do not sell individual tiles. It is suggested to buy 10-20% extra due to cuts, waste, and breakage.

TILE PALLET BUYS

Some tile is priced per pallet.

The complete inventory of the TILE PALLET BUYS is not featured on our site. We will not split or sell part of the pallet buys. Please don’t ask. Tile pallet buys might be the end of a style/color or just because butterflies can fly.

WARNINGS

Please realize if you are buying a TILE PALLET BUY or all our quantity of a particular style/color/etc, we have NO MORE! We are not a normal tile store. We only receive closeouts. These are serious real discounts. Please buy/plan for extra. And do not start a job without checking the boxes first……do not assume all the boxes are perfect. You will have some busted pieces/boxes. This should be calculated in your 10-20% extra.

PAYMENTS

VISA, MC, AMEX, CASH – no checks

Discounts

.10 discount if you take the remaining qty – if we have 540 sqft in stock, it means 540 sqft. To qualify for the discount every sqft of this color/style must be purchased.
.05 discount if you purchase 1000sqft or more (mix and match is ok).
.05 discount for cash
DISCOUNTS ARE CUMULATIVE
Prices are firm

The discount for PALLET BUYS is slightly different. Since we are unsure of exact quantity, we have adjusted the discount to be 5% and 5%.

Credit card payments are processed under Teak Closeouts, LLC

Cash Discount

We simply offer the cash discount versus credit card payment for an additional discount. It is now allowed by credit card companies (via a lawsuit) to offer discounts on cash versus credit cards. In the past, it technically was not allowed to offer an incentive to pay cash or debit card to reduce their fees.

Sales Tax is collected on all purchases and receipts are given on all purchases – including cash!

LOADING TILE

We do not load. You must bring help. We can forklift full pallets into your truck or trailer and we can forklift the pallet to your truck/trailer. This is highly recommended and what 90% of the customers do. If you want to bring a Camry, fine, it’s your time.

Please realize the pallets are deceiving and most weigh 2500lbs+.

We do not have employees on staff to load the tile.

If you need full service, there are many great tiles shops in Lexington including Mees Tile, The Tile Shop, and Lexington Tile. This might seem like we are not very friendly and this is not the case. We are simply not employing additional staff on an 8-hour daily basis to load tile. We run a tight ship and our primary business is fulfilling internet orders for our teak internet business. As minimum wages creep higher, services are cut. It is that simple. Soon we will order our fast food from a touch-screen kiosk.

We do not deliver.

TILE STORAGE WAREHOUSE

Teak Closeouts – KY Tile Closeouts
359 Thompson Rd
Lexington, Ky. 40508
If you need directions to the store, click the link above that says MAP.

CURRENT HOURS

9am-5pm MONDAY-SATURDAY
Special Sunday hours throughout the spring & summer months. Check Google in spring & summer to see if open Sunday.

If you have paid for tile (and ready to pickup), it is best to call ahead and give us a small warning you are coming.
It is not required, but it does help us prepare.

TRAVELING FROM OUT OF TOWN

If you are traveling several hours to view or purchase tile, please call beforehand and confirm the inventory or ask we simply hold a particular style/selection for the day. We attempt to update the tile inventory daily, but sometimes the inventory may be a few days old.

NOT READY FOR TILE YET

We will hold your tile purchase for up to 30 days. We will not hold a tile style without full payment. We do not accept deposits on purchases.

All tile is purchased direct from the manufacture and is either a discontinued style, seconds, imperfect box, or end of the year reduction. All tiles are not seconds and some of the tile is discontinued. If buying seconds, general waste calculation should be increased by 5%.

No Return or Exchange – All Sales Final
No tile recourse on seconds – some boxes will yield greater waste or require them to be all end cuts.
No recourse on expectations from samples and final job looks different. Many tile samples are high variation styles and single boxes do not often yield a proper “job sample”. It is best you view manufacture installed photos, pinterest, Houzz, or other completed jobs.

CERAMIC VERSUS PORCELAIN TILE

http://www.floorology.net/article/what-is-the-difference-between-ceramic-and-porcelain-tile

A lot of this tile is also full-body color tile. Most of the tile here is high-quality $3-7 sqft stuff. The prices reflect a discount of 50%+ and by utilizing some of the additional discounts, you can save 80%+ from the regular price.

NO RETURNS ON TILE

We have a strict no return policy. Please make sure your purchase is what you want. We do not work on commission, and you will never get pressure from us to purchase tile. Therefore, make your decision carefully. Tile samples are free to take home, so there is no excuse the color does not match.

Tile weighs an average of 60lbs a box. We do hear the people at Floor & Decor love returns. If you think you are an indecisive person, we suggest you purchase tile there. Those employees love to load your tile and then unload tile. In fact, the employees talk about the fun in unloading returns.

In addition, if you have a few extra boxes left over from your project, this is the proper amount to leave for future repairs, cracks, or problems. You never know when you will need to replace a shower faucet or crack a tile moving in/out of a house. With that said, we don’t have your old tile from 5-20 years ago either. If you or the previous homeowner did not place any in storage after the project, it isn’t here.

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Contact Info

355 Thompson Rd, Lexington, KY 40508

(859) 317-6278
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Daily: 9:00 am - 5:00 pm
Monday-Saturday

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